Quality assurance · 6 min readWhen a moderation sample raises a concern: decide what else to reviewCheck the original judgement, identify decisions exposed to the same issue and expand the review without assuming every result is wrong.EduMark team13 November 2026↗
Quality assurance · 6 min readAn assessment error found after release: what should the team do next?Preserve the version learners received, identify who may be affected and escalate the issue before agreeing a remedy. Includes a fictional example and reusable incident log.EduMark team5 November 2026↗
Quality assurance · 5 min readUse an assessment journey map to find hand-off gapsMap each stage of an assessment, name who acts and what evidence they need, then use a fictional resubmission to spot where work stalls.EduMark team21 October 2026↗